Cloud telephony is the latest evolution of cloud computing that offers innovative solutions for businesses that don't want to invest in traditional business telephony services. Cloud telephony allows customers to make & receive calls & SMS without additional infrastructure.
No company using these mobile cloud offerings will ever want to install software or buy hardware to start using these offerings. The cloud phone includes IVR, middle name setup, name registration and other elements. These offers can be used via a classic telephone, mobile or IT device.
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